Specialised Training is the leading provider of managed licence acquisition services in the UK working with a wide variety of LGV fleets. Regardless of the requirements we provide a bespoke offering delivering value and insight to companies large and small.

Our Approach

As the largest provider of licence acquisition programmes in the UK we have found ourselves very much in demand by companies who have found the headache of running their own licence acquisition programmes too burdensome, too temperamental and just too complicated. We use our experience and expertise to create solutions that allow our clients to focus on the growth and delivery of their services.

We are continually expanding our network of training centres to ensure full UK coverage while maintaining the highest level of quality through our robust audits. Our client portal is easy to use, accessible anywhere gives real-time information on trainees and is fully GDPR compliant.

We are confident we can transform your driver training programme. We will manage what you need done: from initial checks and on-boarding to preparing a training summary for your entire programme with results, analysis and recommendations for improvements.

So whether you have one driver who needs a course tomorrow, or has one thousand drivers who need to be trained over two years, we will be able to find the solution for you.

  • 01

    We plan a training program based on your requirement for you to sign off on

  • 02

    Training starts on your first candidates

  • 03

    Client can log into their account through the STS website and monitor training progress

  • 04

    Once set up, new orders can be done electronically though client portal

Data Driven Decisions

The management of our centres is done through our custom Salesforce CRM system. Our training centres are linked directly into our system, resulting in STS having full visibility of scheduling, pass rates and instructors. We also collect data from DSA examination centres to ensure that we are able to optimise the experience for our clients.

The data we collect allows us to make the right decisions for clients including:

  • Optimising pass rates
  • Decreasing time to complete
  • Minimising travel times
  • Ensuring candidates are paired with the best-fit instructors

Management of centres

  • Quarterly audits of centres
  • Interventions to underperforming centres
  • Allocation of training
  • Monitoring of pass rates
  • Onboarding and tendering new centres
  • Adoption of STS Salesforce
  • Dealing with supply issues
  • Forecasting

We continue to gather data on all of our training centres. We use this data in order to maintain the highest pass rates and enables us to make intelligent data-driven decisions on behalf of our clients. We gather data on:

Pass rates

Instructor effectiveness

Vehicle type

Vehicle condition

Reasons for failure

Instructor history (If they move to another centre)

Other relevant information

What our clients say

Gategroup

C. MURRAY, Head of learning and development

“We have now completed the CPC Training for 100 drivers. Well done! What a fantastic achievement, completed ahead of schedule.”

Amazon

JAMES FULLER Customer Operations Manager, Amazon

“STS have become our preferred driver training school and we wouldn’t recommend anyone else. Their managed service is second to none and they always go out of their way to please us”

Amey group

P. JENNEY, HR training

“STS are always available to answer any queries, smooth over any issues and to ensure all our training requirements are delivered on time and without hiccups.”

DHL Supply Chain

Wendy Foster, Fleet and Compliance Manager DHL Supply Chain

“Its been a pleasure working with you. The whole process has been effective from the initial contact to the candidates passing. Thank you!”

First Mile

Edward Ring, Academy Manager

“Since our introduction to Specialised Training, we have experienced a real willingness to assist us in our development programme. The communication between us has been excellent, and our drivers regularly comment on the high quality of the training they have received. We’re delighted to be moving into our next phase with Specialised as our training partner”

Saint Gobain

A. YOUNG Driver support manager

“We have found STS to be efficient, flexible, pro-active, provide superb training, and excellent value for money.”

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Click "Get in touch" and drop us a note or give us a call on 03308188888. we’re happy to answer all your questions.

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